You may return an item without any given reason, as long as:

• All original tags are attached;
• the item is in the state as bought – unworn, unwashed, unaltered, undamaged, etc (with the exception of trying on);
• altered items, including hemmed jeans are not eligible for returns or exchanges;
• you send an email to primoz@lokatrade.com that you will be returning the item, within 14 days upon receipt.

Please note that:

• we are not responsible for the shipping costs returning the item;
• after the item is received it will be thoroughly inspected to check the condition – we will refund the total invoice amount if the condition matches the state as it was bought;
• you should include the order # in the parcel for quickest processing;
• any additional costs not stated on the invoice, such as import duties, will not be refunded;
• the returned parcel should be marked as a ‘RETURNED ITEM’ in order to avoid custom fees or any other additional costs for Lokatrade Škofja Loka d.o.o. – in the case of custom fees or any other additional costs, we reserve the right to refuse the parcel and it will be returned to sender.

Return address:
Lokatrade Škofja Loka d.o.o., Kidričeva 96, 4220 Škofja Loka, Slovenia